Zenith AI Implementation Hub

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Zenith AI
Implementation Hub

Identify · Implement · Embed · Transform

Three L4 pathways for your change-drivers, an L3 programme for your wider workforce, and a standalone AI in HR Masterclass - each designed to stand alone or work together.

L4 AI & Automation Practitioner · ST1512 L3 AI Integration · DST · ST0120 AI in HR Masterclass Government funding available

L4 pathway options to suit your workforce

Months - L4 programme duration

Months - L3 programme duration

Government funding available for eligible employers

Level 4 pathways

Building your AI change-drivers - choose the pathway that fits your workforce

Level 4 · AI & Automation Practitioner · ST1512 · Government funding available

Your organisation is adopting AI. But without the right people to lead it, that investment won't stick.

The L4 AI & Automation Practitioner apprenticeship develops the practitioners who design, implement and govern AI-driven change in your organisation. Three contextualised pathways are available - each covering the same ST1512 standard, with content and projects grounded in the learner's actual role and function.

AI adoption is happening but there's no strategy or structure to guide it

Staff are using AI tools without governance or oversight

Processes are inefficient and ripe for automation - but no one owns the change

L4 Pathway 1 · Government funding available · ST1512

L4 AI & Automation Practitioner

The standard pathway - designing, implementing and leading AI-driven transformation across any function or sector

Level 4 Apprenticeship 14 months · 7 modules EPA included Any sector or function

+ more

A 14-month practitioner-level programme for staff responsible for driving AI-enabled change across organisational systems and processes. Learners develop the capability to assess AI opportunities, design solutions, manage governance and ethics frameworks, and evidence measurable ROI through a synoptic EPA project. All content is contextualised to the learner's own role and organisation.

Standard reference

ST1512 · L4 AI & Automation Practitioner

Duration

14 months including synoptic EPA

Audience

Change-drivers, process owners, operational managers - any function

Funding

Government funding available - speak to Zenith for details

7 modules

1Foundations of AI - core concepts, responsible use, AI opportunity assessmentMonths 1-2

2AI-Driven Business Analysis & Transformation - process mapping, business case, ROIMonths 2-4

3Stakeholder Engagement & Communication - influencing, change narrative, alignmentMonths 4-6

4Data & AI for Business Value - data governance, quality, AI-readiness assessmentMonths 6-8

5Requirements for AI-Enabled Projects - specifying, scoping, vendor evaluationMonths 8-9

6Process Modelling & Optimisation - BPMN, SIPOC, workflow redesignMonths 9-11

7Managing Business Change + EPA - change management, benefits realisation, synoptic projectMonths 11-14

L4 Pathway 2 · Government funding available · ST1512 · HR-contextualised

L4 AI in HR - AI & Automation Practitioner

All 7 ST1512 modules grounded in real HR scenarios - from workforce planning to ER, L&D, payroll and people analytics

Level 4 Apprenticeship 14 months · 7 modules HR-contextualised Government funding available

+ more

The same ST1512 standard as the core pathway, with every module, project and assessment contextualised to the HR function. Learners build a live AI opportunity register for their HR team, develop a board-ready business case from real data, and complete an EPA project that solves an actual problem inside their organisation's people function.

Standard reference

ST1512 · L4 AI & Automation Practitioner

Audience

HR Managers, HR BPs, HR Directors, L&D and Talent leads

Duration

14 months including synoptic EPA

Funding

Government funding available - speak to Zenith for details

7 modules - HR contextualised

1Foundations of AI + Copilot Introduction + Project Automate HR Audit launchMonths 1-2

2AI-Driven Business Analysis - mapping HR workflows, designing AI-enhanced replacements, building the board-ready business caseMonths 2-4

3Stakeholder Engagement - influencing directors, line managers, employees and unions on AI in HRMonths 4-6

4Data & AI for Business Value - HR data quality, GDPR, bias in people datasets, HRIS/ATS/LMS readinessMonths 6-8

5Requirements for AI-Enabled HR Projects - specifying AI tools, vendor evaluation, acceptance criteriaMonths 8-9

6Process Modelling & Optimisation - redesigning onboarding, ER case management, performance and pay cyclesMonths 9-11

7Managing Business Change + EPA - leading a live AI project in the HR function, benefits realisation, portfolio and professional discussionMonths 11-14

L4 Pathway 3 · Government funding available · ST1512 · Leadership-contextualised

L4 AI-Enabled Leader - AI & Automation Practitioner

For managers and leaders who need to build, communicate and deliver an AI strategy across their teams and organisation

Level 4 Apprenticeship 14 months · 7 modules Leadership-contextualised Government funding available

+ more

Designed for managers and leaders who are responsible not just for using AI, but for building strategy, gaining buy-in and driving adoption across their teams and organisation. Every module is contextualised to a leadership and management setting - with a strong focus on stakeholder influence, organisational change and measurable impact.

Standard reference

ST1512 · L4 AI & Automation Practitioner

Audience

Managers, team leaders, operations leads - any sector

Duration

14 months including synoptic EPA

Funding

Government funding available - speak to Zenith for details

7 modules - leadership contextualised

1Foundations of AI - evaluating AI maturity, identifying strategic opportunities, responsible use and governanceMonths 1-2

2AI-Driven Business Analysis & Transformation - multi-function process audit, strategic transformation roadmap, commercial business caseMonths 2-4

3Stakeholder Engagement & Communication - presenting AI strategy upward and laterally, building organisational alignment and investment narrativeMonths 4-6

4Data & AI for Business Value - data governance across functions, AI-readiness assessment, ethical use of operational dataMonths 6-8

5Requirements for AI-Enabled Projects - organisation-wide AI procurement criteria, vendor accountability frameworksMonths 8-9

6Process Modelling & Optimisation - standardising AI-enhanced operating models, identifying bottlenecks, designing future-state workflowsMonths 9-11

7Managing Business Change + EPA - leading a strategic AI change programme, benefits tracking, board-level reporting and synoptic EPA projectMonths 11-14

What L4 delivers

Transformation at every level of the organisation

Evidenced ROI

Hours saved, error reduction and quality improvement tracked and documented throughout - not estimated after the fact.

Government funded

All three L4 pathways are eligible for government funding - through the Apprenticeship Levy or co-investment. Speak to Zenith for details.

Real project work

Every learner completes a live transformation project inside their own organisation. The EPA is built from actual work - not hypothetical scenarios.

Governance built in

Ethics, data privacy, bias and responsible deployment are woven through every module - not bolted on at the end.

Role-relevant content

Choose the pathway that fits your learner's role - standard, HR or leadership - and every module, project and assessment reflects their actual day-to-day.

Lasting capability

AI adoption becomes an internal habit - not a one-off initiative - owned and driven by practitioners inside your own organisation.

Level 3 pathway

Building AI confidence across your wider workforce

L3 Pathway · Government funding available · ST0120

L3 AI Integration - Digital Support Technician

Building AI-confident frontline staff who can use, champion and innovate with GenAI tools

Level 3 Apprenticeship 12 months + EPA EPA included Microsoft 365 Copilot focus

+ more

A 12-month programme that takes frontline staff from foundational AI awareness through to confident, responsible and innovative use of GenAI tools in their day-to-day role. Learners develop practical skills with Microsoft 365 Copilot, understand data security and compliance, and build the confidence to coach and support colleagues in AI adoption.

Standard reference

ST0120 · Level 3 Digital Support Technician

Duration

12 months + EPA gateway and assessment

Audience

Frontline staff, team members, operational and admin roles

Funding

Government funding available - speak to Zenith for details

12-month curriculum - key themes

01Understanding AI in the Modern Workplace - GenAI foundations & job rolesMonth 1

02Crafting Effective Prompts & Managing Risk - Microsoft 365 CopilotMonth 2

03AI, Data Security and Compliance - governance, GDPR & privacyMonth 3

04Boosting Productivity with Everyday AI Tools - Word, Excel, Outlook, TeamsMonth 4

05-08Security, Compliance & Productivity application - deeper M365 practiceMonths 5-8

09Innovating with GenAI Across the Business - workflow optimisationMonth 9

10Helping Others Embrace AI - coaching colleagues, inclusive adoptionMonth 10

11Responsible & Ethical AI Leadership - transparency, fairness, accountabilityMonth 11

12Staying Agile in a Changing AI Landscape - growth mindset & lifelong learningMonth 12

EPAGateway, Portfolio-based Interview & Project Presentation - Results & GraduateEPA stage

Better
Together

The L3 and L4 pathways are designed to complement each other. L3 staff surface AI opportunities from the frontline - L4 practitioners design, build and deploy the solutions. When run alongside each other, they create a self-reinforcing cycle of AI adoption, with a shared automation register providing evidence for both EPAs.

Standalone workshop

A focused AI introductory Masterclass highlighting what you need to know to get started.

Standalone masterclass · 2 hours · In-house or open cohort

AI in HR Masterclass

Learn how to responsibly and effectively integrate AI into HR processes to enhance decision-making, efficiency and employee experience.

2 hours In-house or open cohort HR professionals No prior AI experience needed

+ more

A focused two-hour session designed for HR professionals who want to understand how AI is changing people practices - and how to use it confidently, responsibly and effectively from day one.

Format

2-hour workshop · in-house or open cohort

Audience

HR Directors, Managers, BPs, Talent & L&D leads

Prerequisites

None - no prior AI experience required

Pairs well with

L3 AI Integration & L4 AI & Automation Practitioner pathways

What you'll cover

1How GenAI is reshaping HR roles, workflows and decision-making

2Practical AI applications across recruitment, onboarding, L&D and employee relations

3Responsible use - data privacy, bias, GDPR and ethical deployment in people processes

4Prompt techniques tailored to common HR tasks

5How to build an AI-ready HR function - where to start and what to avoid