Level 3
15-18 Months
Nationally Recognised
Level 3 Travel Consultant
Pathway
This apprenticeship prepares you to plan and sell travel experiences, from holidays and business trips to complex itineraries. You’ll develop destination knowledge, learn to use booking systems, understand travel regulations, and deliver exceptional customer service in the travel industry.
Who is it for?
Travel enthusiasts, geography lovers, and people-oriented individuals who enjoy creating memorable experiences. Perfect for those passionate about destinations, cultures, and helping people explore the world.
Key learning areas
Apprentices will develop specialist knowledge and practical skills across travel planning, booking technology, and customer-focused sales. The programme focuses on researching destinations and designing tailored itineraries, using industry-standard booking systems and travel technology, and delivering high-quality customer service through consultative selling. Apprentices will learn to understand customer preferences, manage bookings and changes effectively, and provide informed recommendations that create memorable and well-organised travel experiences.
Travel Planning & Itinerary Design
Learn to research destinations, create customised travel itineraries, understand transport options, accommodation types, and design trips that match customer budgets and preferences.
Booking Systems & Travel Technology
Master GDS (Global Distribution Systems), booking platforms, fare calculation, travel documentation requirements, and digital tools used in modern travel agencies.
Customer Service & Sales in Travel
Develop consultative selling skills specific to travel, learn to understand customer needs, make recommendations, handle bookings, and manage changes or disruptions.
Assessment
End-point assessment including a practical observation of customer interaction, professional discussion based on portfolio, and assessment of travel industry knowledge.
Popular questions
What are the entry requirements?
Typically 5 GCSEs at grades 9-4 (A*-C) including English and Maths. Geography helpful. Passion for travel, good communication skills, and attention to detail essential.
Will I earn a salary during the apprenticeship?
Yes, typically £14,000-£20,000 annually, often with commission on sales. Earnings vary by employer type (high street agency, online, tour operator).
How much time will I spend in training vs. working?
20% off-the-job learning (product training, destination knowledge, systems training), with 80% working with customers, making bookings, and providing travel advice.
What career opportunities will I have after completion?
Progress to Senior Travel Consultant, Travel Manager, Product Manager, Tour Operations, Cruise Consultant, Business Travel Specialist, or branch management roles.
Can I do this apprenticeship if I'm already working in Travel?
Yes, if you’re working in a travel role without formal qualifications, this provides professional recognition and enhances career prospects.
What support will I receive during the apprenticeship?
Mentor in the workplace, training provider assessor, access to destination training, familiarisation trips (sometimes), and support from experienced travel professionals.
What industries can I work in as a Travel Consultant?
High street travel agencies, online travel companies, tour operators, cruise lines, corporate travel management, airlines, hotels, destination management companies.
Will I get free or discounted travel?
Many travel companies offer familiarisation trips, discounted holidays, and travel perks to help staff build destination knowledge, though this varies by employer.
Are you interested
in this apprenticeship?
Get in touch and complete the form below, we would love to hear from you!
